A complainant's mistrust of veterinarians bugs pet and vet alike

Complaint: Complaint 18-02
Respondent: Nichole Westerwheel
Premises: AZPetVet Surprise Animal Hospital

The complainant rescued a dog from Texas and brought her in for a checkup. Westerwheel examined the dog and made some comments about nasty bugs from Texas. The complainant thought she meant actual bugs so when the test came back positive for giardia, he thought it was a scam and filed a complaint. Westerwheel says that she was using the term "bugs" in the vernacular sense to refer to any kind of disease or pathogen. She also said that the complainant stated he didn't really trust veterinarians because they just like pushing pills and they're just out for money. Westerwheel was actually looking out for the dog here but unfortunately it seems that perhaps her profession's reputation preceded her.

Motions

Investigative Motion: Dismiss with no violation

Source: September 9, 2017 PM Investigative Committee Meeting
People:
David Stoll Respondent Attorney
Nichole Westerwheel Respondent
Roll Call:
Adam Almaraz Aye
Amrit Rai Aye
Donald Noah Absent
Robert Kritsberg Aye
Tamara Murphy Aye
Result: Passed

Board Motion: Dismiss with no violation

Source: October 10, 2017 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Darren Wright
Seconded By: Christina Bertch-Mumaw
Roll Call:
Christina Bertch-Mumaw Aye
Darren Wright Aye
J Greg Byrne Absent
Jessica Creager Aye
Jim Loughead Aye
Julie Young Absent
Les Hatfield Aye
Nikki Frost Aye
Sarah Heinrich Aye
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.