A happy, playful dog has her anal glands expressed and dies within a day

Complaint: Complaint 18-29
Respondent: Stuart Sherrell
Premises: AZPetVet Arrow Animal Hospital

The complainants brought their dog to the vet for an anal gland expression. They state that this was a common occurrence and that their dog was doing very well, playing just the day before. The complainants say they heard their dog yelp in the other room with the veterinary technicians, and when the dog came home, she was "walking funny" in her front legs. Another veterinarian at the hospital, Payton, told them that the dog would never be the same and should be taken to 24-hour facility. The dog went home and then died that night. Payton told the complainants there was a video, which they requested, and several days later they received a letter from the practice stating that on the advice of counsel the video would not be released; all further communications were to be sent to their counsel, David Stoll (Arizona's go-to guy for vets in trouble).

Sherrell says that he suspects he was named on the complaint because he's the license holder for the facility and that Payton was actually the vet in this case. He states that the complainants were understandably upset but that many things can cause a dog to suddenly decline, and that his practice had nothing to do with it. In fact, the practice threw in some extra lab work and free supportive care to try and help the poor little dog. He states that the complainants became less understanding as the dog's condition worsened and at one point one of them threatened to "go postal" on the facility. Sherrell states that they reported the complainant to the police after that statement and that it was also the reason why all further contact was to be directed through David Stoll.

The Investigative Committee was apparently able to review the video that the complainants didn't get to see on the advice of legal counsel; they concluded that everything was fine. They also helpfully suggest that many different factors could have caused the dog to go from being playful to being dead after the anal gland expression that had nothing to do with it at all; it could have been an underlying issue, a brain tumor, or even just the stress from going to the vet!

For a similar story where a dog goes in for an enema and then dies, see 21-136.

Motions

Investigative Motion: Dismiss with no violation

Source: February 2, 2018 AM Investigative Committee Meeting
People:
David Stoll Respondent Attorney
Stuart Sherrell Respondent
Roll Call:
Christina Tran Aye
Ed Hunter Absent
Mary Williams Aye
Robert Kritsberg Aye
Ryan Ainsworth Aye
Result: Passed

Board Motion: Dismiss with no violation

Source: March 3, 2018 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Nikki Frost
Seconded By: Sarah Heinrich
Roll Call:
Christina Bertch-Mumaw Absent
Darren Wright Aye
J Greg Byrne Aye
Jessica Creager Aye
Jim Loughead Aye
Julie Young Aye
Nikki Frost Aye
Robyn Jaynes Aye
Sarah Heinrich Aye
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.