A worried pet owner brings her dog to a referral center and is told to go to a better one: Part II

Complaint: Complaint 18-74
Respondent: Erica Butler
Premises: 1st Pet Veterinary Centers Mesa
Related: 18-73

This complaint is the prequel to 18-73, so most of the story can be found there. This portion concerns when the complainant brought her dog to 1st Pet Mesa and Butler performed labs and an x-ray. The complainant states that she was left with the impression that her dog was going to die from a liver disease and needed to be seen at another 1st Pet location where the necessary staff and equipment were available.

Butler states that she performed blood work and x-rays that suggested an enlarged liver and spleen. She also noted that the dog's liver values were elevated along with some other abnormalities, so she recommended the dog be seen by Babyak at the Chandler location. The Mesa location had no access to an internal medicine specialist or a higher-quality ultrasound machine. She also says that she offered hospitalization at Mesa and suggested that she attempt to contact Greene, an internal medicine specialist that 1st Pet works with on occasion. Butler states that the complainant said she couldn't afford the $3000 necessary and took the dog home to be seen by Babyak later on; medications were dispensed.

The Investigative Committee discussion is short and sweet: "The Committee discussed that Respondent examined the dog, performed diagnostics and recommended an ultrasound. She completed a thorough work-up on the dog."

Motions

Investigative Motion: Dismiss with no violation

Source: June 6, 2018 AM Investigative Committee Meeting
People:
David Stoll Respondent Attorney
Erica Butler Respondent
Roll Call:
Christina Tran Absent
Mary Williams Aye
Robert Kritsberg Aye
Ryan Ainsworth Aye
William Hamilton Abstained
Result: Passed

Board Motion: Dismiss with no violation

Source: August 8, 2018 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Robyn Jaynes
Seconded By: Sarah Heinrich
Roll Call:
Christina Bertch-Mumaw Aye
Darren Wright Aye
J Greg Byrne Absent
Jessica Creager Aye
Jim Loughead Aye
Julie Young Aye
Nikki Frost Aye
Robyn Jaynes Aye
Sarah Heinrich Aye
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.