A vaccination appointment leads to conflicting accounts about just about everything

Complaint: Complaint 18-75
Respondent: Michael Picard
Premises: Banfield Mesa 0154

The complainant says she brought her dog to Banfield for a DAPP vaccine and encountered problems. She said that Picard came in with an oversized needle and planned to deliver the vaccine intramuscularly. She further states he planned to sneak around and jab the dog when the dog wasn't looking. The complainant told him to stop. Talking to the technicians there, she became concerned about the size of the needle, the amount of vaccine, and the route of administration (intramuscular vs. subcutaneous) and believes that Picard could have seriously harmed her dog. She also researched Picard and states that he has a history of litigation regarding veterinary incompetence in public court records.

Picard's statement is quite different. He states the dog was acting aggressively during the visit and that the complainant had difficulties putting a muzzle on the dog. He also states that the dosage was correct for the vaccine and that at no time during the event did the complainant raise a concern about the vaccination. Rather, he states that he told her to try and let the dog calm down and that it wasn't worth anyone getting bit in an attempt to administer the vaccine.

The Investigative Committee concluded that based on the records, witness statements from Banfield staff, and Picard's own statements that everything was done correctly. They conclude that the vaccine was never administered because the dog was too aggressive.

Motions

Investigative Motion: Dismiss with no violation

Source: June 6, 2018 AM Investigative Committee Meeting
People:
Michael Picard Respondent
Roll Call:
Christina Tran Absent
Mary Williams Aye
Robert Kritsberg Aye
Ryan Ainsworth Aye
William Hamilton Abstained
Result: Passed

Board Motion: Dismiss with no violation

Source: August 8, 2018 Board Meeting
Proposed By: Julie Young
Seconded By: Christina Bertch-Mumaw
Roll Call:
Christina Bertch-Mumaw Aye
Darren Wright Aye
J Greg Byrne Absent
Jessica Creager Aye
Jim Loughead Aye
Julie Young Aye
Nikki Frost Aye
Robyn Jaynes Aye
Sarah Heinrich Aye
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.