This complaint follows on with 18-87 and concerns White, the veterinarian who saw the complainant's
cat for the last of three visits over the three-month period. The complainant says that unlike Adams,
White did conclude that "she's full of poop."
White's response mentions the earlier suggestion from Adams regarding pancreatitis. Interestingly, he
also mentions an obstruction as a possiblity, one of the primary concerns the complainant relayed on
her first visit to Adams. He also notes that the complainant declined many recommended tests because
of lack of money. He then concludes with his own list of problems he has with the complainant. He is
concerned because the complainant didn't bring the cat to their clinic more often and then asks why
she kept bringing the cat back if she had lost confidence in their clinic. He also complains that the
complainant didn't agree to many of the offered diagnostics. He also says he would not have used the
word "poop." White concludes by saying that he's been a veterinarian for many years and deals with
the challenge of people wanting a perfect outcome but not wanting to spend any money.
The Investigative Committee discussion was largely copied and pasted from 18-87. However, they did
state a particular concern with White in that lactulose (used to treat constipation) was included
on an estimate but not sent back with the complainant. The Committee found that this constituted
a violation. The veterinary board agreed and White was required to take five hours of continuing
education and pay $100.
They also suspected that the hospital administrator, Karen Schorr, may have altered
medical records and recommended opening an investigation into the responsible veterinarian for the
premises, Richard Schorr.
ARS 32-2232 (12) as it relates to AAC R3-11-501 (1) for failure to provide professionally acceptable procedures bynot dispensing lactulose which would have been a pro-active medical approach for the condition of the cat; Complainant had signed the estimate approving the medication to be dispensed.
A.R.S. ยง 32-2232 (12) as it relates to A.A.C. R3-11-501 (1) failure to provide professionally acceptable procedures by not discussing long term home care instructions to manage constipation issues.
Penalties:
Probation (1 year)
Continuing education (5 hours in GI issues in cats)
Civil penalty ($100)
The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical
Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant
links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board
actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also
been able to reach out to individuals with knowledge of specific complaints, and where possible that information
will be included here.