Parents try to clear their dead daughter's name from veterinarians and Arizona Humane Society catnappers

Complaint: Complaint 22-121
Respondent: Dorothy Nelson
Premises: Scottsdale Cat Clinic

The complainants state that their adult daughter took two two cats to Scottsdale Cat Clinic. They had been adopted as kittens but were now seniors, and one had uncontrolled diabetes while the other had signs of a urinary tract infection. At the clinic, Midwestern student Sara Weber wrote that the daughter was not taking good care of the cats, also stating that the daughter tried to remove one of the cat's teeth in the office; we're also told that Weber misinterpreted the daughter's statements about vet school in the Canary Islands as procedures she was actually doing to the cats now. This information was allegedly backed up by veterinarian Nelson despite not being present in the exam room, and dental treatment plans for thousands of dollars were generated for both cats.

While the daughter was told she was waiting for antibiotic injections, Nelson and friends called 911; Scottsdale cops came at the behest of the Arizona Humane Society and took both cats away. The complainants question why the cops couldn't have just done a home visit or temporarily held on to the cats; Nelson apparently said that the daughter might break into the vet clinic and steal the cats. In any event, these claims literally didn't hold up in Scottsdale City Court as an Animal Possessory Probable Cause hearing released them to the complainants the same day. We're told that they had to pay the Arizona Humane Society $1020 just to get the cats back; we're also told that no insulin was administered to the diabetic cat during those days and it returned with a blood glucose level of 345. We're also treated to a summary of the care the cats received once back at home.

The remainder of the complaint goes into other allegations Nelson and friends made against their daughter. They say that Nelson was concerned the daughter had provided a fake address, which makes no sense, and they also question why a woman allegedly performing her own vet procedures would be taking the cats to a vet. We're also told that while the daughter was in fact scruffing the cats (holding them on the back of the neck), it doesn't constitute abuse; she was trying to keep them from running all over the clinic. The daughter had volunteered for 6700 hours at the same Arizona Humane Society "with glowing recommendations" and also attended two years of veterinary school at AVMA-accredited universities. We're also told that many of the other charges are misunderstandings; they did have a raccoon in the garage, but it was a pest, not a pet, and their daughter did have pet hamsters, not rats and mice in the garage. The complainants say that Weber wrote down a variety of allegations that weren't true, those were accepted by Nelson, and even the cop ended up repeating them more or less verbatim.

Notes made by the daughter soon after the incident are included. We don't get her full side of the story because she died about a year after this incident. A variety of awards and commendations from the same Arizona Humane Society that took the cats is also included.

Nelson's response is one page. It states that the daughter appeared to be mentally challenged, said many concerning things about providing veterinary treatment at home to the cats, and also doing at-home dental extractions and administering insulin with an incorrect syringe and at dosages of her own creation (in fairness, I'm diabetic and "administer dosages of my own creation" every day, so I'm not sure if that even matters?). She also says that they all witnessed the daughter aggressively handling the cat and trying to pull out cat teeth with her bare hands. They called the Arizona Humane Society Cruelty hotline and were advised to call the cops becuase it was too late for the Humane Society to bother with it that day. She says that the cops came and got the cats, and while it was a difficult decision, she had no choice but to do so; it's her responsibility. She also points out that under Arizona law, since the accusation was made in "good faith" she has immunity for her actions.

The Investigative Committee discussion says that there were no violations. They also caution that lay persons or human doctors shouldn't ever interpret veterinary medicine cases because they're very different; one of the allegations in the Findings of Fact suggest that one of the complainants, a doctor, might have been giving the cats antibiotics.

The Findings of Fact essentially adopt the entirety of Nelson's account wholesale as what really happened; it also appears that the daughter was getting charged at one point. Whether they actually have other evidence to back up most of this beyond hearsay or they're just relying on the medical record being true is an open question. It also appears that the cats were in the care of a "Dr. Thompson" at the Arizona Humane Society; this could well be AHS top vet and board member Melissa Thompson.

Motions

Investigative Motion: Dismiss with no violation

Source: September 9, 2022 PM Investigative Committee Meeting
People:
Dorothy Nelson Respondent
David Stoll Respondent Attorney
Roll Call:
Adam Almaraz Aye
Amrit Rai Aye
Gregg Maura Absent
Justin McCormick Aye
Steven Dow Aye
Result: Passed

Board Motion: Schedule informal interview

Source: October 10, 2022 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Jim Loughead
Seconded By: Nikki Frost
Roll Call:
Craig Nausley Aye
Darren Wright Aye
J Greg Byrne Absent
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Melissa Thompson Aye
Nikki Frost Aye
Robyn Jaynes Aye
Result: Passed

Board Motion: Find violation

Source: November 11, 2022 Board Meeting
People:
Dorothy Nelson Respondent
David Stoll Respondent Attorney
Proposed By: Nikki Frost
Seconded By: Jim Loughead
Roll Call:
Craig Nausley Nay
Darren Wright Aye
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Nay
Melissa Thompson Absent
Nikki Frost Nay
Robyn Jaynes Nay
Violations:
ARS ยง 32-2232 (12) as it relates to AAC R3-11-501 (1) failure to show respect to the animal owner for not communicating the events that were transpiring.
Result: Failed

Board Motion: Dismiss with no violation

Source: November 11, 2022 Board Meeting
People:
Dorothy Nelson Respondent
David Stoll Respondent Attorney
Proposed By: Jane Soloman
Seconded By: Darren Wright
Roll Call:
Craig Nausley Aye
Darren Wright Nay
J Greg Byrne Nay
Jane Soloman Nay
Jessica Creager Nay
Jim Loughead Aye
Melissa Thompson Absent
Nikki Frost Aye
Robyn Jaynes Aye
Result: Failed

Board Motion: Dismiss with no violation and issue letter of concern

Source: November 11, 2022 Board Meeting
People:
Dorothy Nelson Respondent
David Stoll Respondent Attorney
Proposed By: Robyn Jaynes
Seconded By: Jim Loughead
Roll Call:
Craig Nausley Aye
Darren Wright Nay
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Nay
Melissa Thompson Absent
Nikki Frost Nay
Robyn Jaynes Aye
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.