A veterinarian with a long history of complaints gets an inspection report

Complaint: Complaint 22-13
Respondent: Lorna Lanman
Premises: PetsVet Animal Hospital

This complaint appears to be an investigation by the board based in part on some inspections issues. Lanman's no stranger to the veterinary board. The actual complaint is the best source for the bullet points, but there are a few highlights to share.

Lanman contests that her herb supply isn't expired and apparently attached a letter from her herb supplier indicating that they're in good condition and fit for service; she also states that they're going to do a better job of inspecting their herbs in the future. She also says that there are not any prescription items that are expired, nor are any prescription-only items accessible to the public. She's unsure where an allegation of "at least 240" missing phenobarbital tablets came from.

The inspection report has a few items. Aside from missing pills and concerns that someone might occasionally drink wine at the clinic, the biggest concern surrounds a possible unlicensed practitioner. It appears that an Armando Felix was performing surgeries and other veterinary-only duties under supervision at the facility while working as an intern from a Mexican veterinary university. He denies the charges and was currently working on getting certified in the United States; he states that the only pets that he did any operations on were rescue pets and not privately owned, thereby avoiding any requirement for licensure by the state of Arizona.

There are a couple of takeaways on this one. One is that Lanman, a frequent respondent with a variety of complaints ranging from diagnostic meat chunks to a possibly-mishandled broken leg, is mostly in trouble because of an unlicensed practitioner concern, some missing pills, and some expired New Age herbs. The other takeaway is how we generally treat foreign veterinary graduates, particularly those from Mexico and parts south; there's an entire story there, including Banfield propping up UNAM as a prelude for AVMA accreditation, the cartel-like behavior the AVMA, and occupational licensing as nothing more than a job protection system.

Motions

Board Motion: Find violation and offer consent agreement

Source: January 1, 2022 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Jessica Creager
Seconded By: Unknown
Roll Call:
Craig Nausley Aye
Darren Wright Recused
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Melissa Thompson Aye
Nikki Frost Aye
Robyn Jaynes Aye
Violations:
ARS 32-2232 (18) Failure to ensure prescription only drugs returned
ARS 32-2232 (18) Failure to ensure that no expired supplies are used
ARS 32-2232 (18) Failure to ensure prescription only drugs are not stored
ARS 32-2232 (18) Failure to store the controlled substance
Result: Passed

Board Motion: Find violation

Source: January 1, 2022 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Robyn Jaynes
Seconded By: Jessica Creager
Roll Call:
Craig Nausley Aye
Darren Wright Recused
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Melissa Thompson Aye
Nikki Frost Aye
Robyn Jaynes Aye
Violations:
ARS 32-2232 (6) Having professional connection with, or lending one's name to
Result: Passed

Board Motion: Offer consent agreement

Source: January 1, 2022 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Jessica Creager
Seconded By: Robyn Jaynes
Roll Call:
Craig Nausley Aye
Darren Wright Recused
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Melissa Thompson Aye
Nikki Frost Aye
Robyn Jaynes Aye
Result: Passed

Board Motion: Offer consent agreement

Source: January 1, 2022 Board Meeting
People:
David Stoll Respondent Attorney
Proposed By: Jessica Creager
Seconded By: Robyn Jaynes
Roll Call:
Craig Nausley Aye
Darren Wright Recused
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Melissa Thompson Aye
Nikki Frost Aye
Robyn Jaynes Aye
Result: Passed

Board Order: Order 22013 LORNA LANMAN, DVM

Source: Order 22013 (March 3, 2022)
Violations:
A.R.S. § 32-2232(18) as it relates to A.A.C. R3-11-502(J)(2) failure to ensure prescription-only drugs are returned to the manufacturer or distributor no later than 30 days after its expiration date.
A.R.S. § 32-2232(18) as it relates to A.A.C. R3-11-502(D) failure to ensure that no expired supplies are used.
A.R.S. § 32-2232(18) as it relates to A.A.C. R3-11-805(B) failure to ensure prescription-only drugs are not stored in an area that are accessible to the public.
A.R.S. § 32-2232(18) as it relates to A.R.S. § 32-2274(A)(5) failure to store the controlled substance, phenobarbital, in a safe manner.
A.R.S. § 32-2232(6) for having professional connection with, or lending one’s name to, any legal practitioner of veterinary medicine and the various branches thereof.
Penalties:
Civil penalty ($5000)

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.