| Complaint: | Complaint 22-60 |
|---|---|
| Respondent: | Mary Burdick |
| Premises: | Harmony Veterinary Hospital |
The complainant says that she's called the vet hospital several times as has her new vet (apparently in Florida). She's been told the records are on their way but hasn't seen them; she laments this has been going on for two weeks now.
Burdick's response states that it includes the pets' medical records. She says that at her hospital they try to be efficient; she says that she's never had any complaints about medical records being sent out, but that sometimes they document sending out the records but other times they do not. She does note that there's a log entry for the records request but that the clinic was closed from December 23 to January 3; they did have a plan for an employee to come in on the 24th but the employee came down with COVID and hasn't been back since. She's initiated a "tune up" for her employees.
This was an Investigative Division report so there's no discussion by an Investigative Committee.
| Source: | March 3, 2022 Board Meeting |
|---|---|
| People: | |
| Mary K Burdick | Respondent |
| Proposed By: | Nikki Frost |
| Seconded By: | J Greg Byrne |
| Roll Call: | |
| Craig Nausley | Aye |
| Darren Wright | Aye |
| J Greg Byrne | Aye |
| Jane Soloman | Aye |
| Jessica Creager | Absent |
| Jim Loughead | Aye |
| Melissa Thompson | Aye |
| Nikki Frost | Aye |
| Robyn Jaynes | Aye |
| Result: | Passed |
The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.