A complainant states her concerns that local vets are ripping off seniors at the expense of pets

Complaint: Complaint 22-97
Respondent: Jamie Whiting
Premises: Mesquite Veterinary Hospital

The complainant relates that her cat developed severe sneezing and was told by Whiting that it was feline leukemia virus and to let it pass; no tretment was required. She states that it didn't pass, and previously her cat had been given antibiotics that resolved the symptoms. She called for several days but could not obtain openings; she was finally told there would be no appointments but urgent care appointments for the next week. She notes a wide disparity between reguar and emergency care visits, saying that veterinarians are taking advantage of seniors with higher prices and forcing them to postpone care. She ends by asking them to just raise prices to resolve the shortage rather than make people wait for weeks.

Whiting says that he knew nothing of this until he received the complaint letter from the board. They don't keep records of phone calls requesting appointments. He says the last time he saw the cat was months prior and has no record of the cat having feline leukemia nor of dispensing antibiotics. He also says that as an employee he has no control over prices. (The Findings of Fact state that the responsible veterinarian, Baker, was contacted and said that they were dealing with overflow from emergency clinics; as a result, they have a dedicated vet that sees urgent and emergency patients on Mondays.)

This was handled by the Investigative Division, so there's Investigative Committee discussion.

Motions

Board Motion: Dismiss with no violation

Source: April 4, 2022 Board Meeting
Proposed By: Jane Soloman
Seconded By: Darren Wright
Roll Call:
Craig Nausley Aye
Darren Wright Aye
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Melissa Thompson Aye
Nikki Frost Aye
Robyn Jaynes Absent
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.