| Complaint: | Complaint 18-43 |
|---|---|
| Respondent: | Sheri Beck |
| Premises: | Ocotillo Animal Clinic and Pet Resort |
| Related: | 18-44 |
The complainant had been taking her dog to the same clinic for over a decade and phoned in a request for a refill even though she hadn't been to the clinic for a few months. The receptionist told her that it shouldn't be a problem since it had only been ten months, but Beck later informed her that she'd have to come in for a visit. The complainant said that she wouldn't be able to get time off from work and her dog needed the medication for urinary issues. Beck still replied that she needed to come in for an office visit and have tests performed.
Beck's formal response is much the same aside from some additional history on the dog, also stating that the complainant had her records transferred prior and that the dog was overdue for a yearly checkup.
The Investigative Committee said that while no period of time is defined in the law regarding a valid client relationship, the clinic's policy was acceptable. Curiously, the Committee also said that the complainant had severed the relationship by having her records transferred to another clinic.
| Source: | March 3, 2018 PM Investigative Committee Meeting |
|---|---|
| People: | |
| Sheri Beck | Respondent |
| Roll Call: | |
| Adam Almaraz | Aye |
| Amrit Rai | Absent |
| Christine Butkiewicz | Aye |
| Donald Noah | Aye |
| Tamara Murphy | Absent |
| Result: | Passed |
| Source: | April 4, 2018 Board Meeting |
|---|---|
| Proposed By: | Julie Young |
| Seconded By: | Darren Wright |
| Roll Call: | |
| Christina Bertch-Mumaw | Absent |
| Darren Wright | Aye |
| J Greg Byrne | Aye |
| Jessica Creager | Absent |
| Jim Loughead | Aye |
| Julie Young | Aye |
| Nikki Frost | Absent |
| Robyn Jaynes | Aye |
| Sarah Heinrich | Aye |
| Result: | Passed |
The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.