| Complaint: | Complaint 19-26 |
|---|---|
| Respondent: | Cynthia Barnes |
| Premises: | Prescott Area Pet Emergency Hospital |
| Related: | 19-27 |
The complainant says that her dog was injured at home during a fight with another dog. Her daughter called the emergency hospital and was told to bring the dog in the next day. The daughter brought the dog in and waited five hours before the dog was taken in and then was told that the dog would be kept overnight to put in stitches. Late that evening Kassing called the complainant to tell her the dog had been stitched and was ready to come home. She says he was sent home with a medium-sized collar from which his nose stuck out and some eye drops and antibiotics. The next day the dog pulled out the stitches when the daughter was at work so she called the hospital again; they said they would be charged, so she tried a different hospital. The vets at the other hospital said the dog should have been sent home with a larger collar and anxiety medication. She states that the dog did fine after the restitching at the second vet along with the larger collar and anxiety meds to aid in recovery. She also states that she tried to talk to the hospital about what occurred and received a call back informing her that she was being recorded; she says that she said she didn't care and told her about the situation, and apparently the caller asked where the complainant got her veterinary license from. The complainant believes there was unethical conduct and has concerns for the pets.
Barnes responds that she sold the hospital to Pathway Veterinary Alliance and was no longer an employee of the facility when these events occurred. At the time of the response she ran a veterinary software company.
The Investigative Committee found that Barnes was neither the responsible veterinarian for the premises nor did she treat the dog. One does wonder how the complainant got her name in the first place.
| Source: | December 12, 2018 AM Investigative Committee Meeting |
|---|---|
| People: | |
| Cynthia Barnes | Respondent |
| Roll Call: | |
| Carolyn Ratajack | Aye |
| Christina Tran | Aye |
| Mary Williams | Aye |
| Robert Kritsberg | Aye |
| Ryan Ainsworth | Aye |
| Result: | Passed |
| Source: | January 1, 2019 Board Meeting |
|---|---|
| Proposed By: | Jessica Creager |
| Seconded By: | Sarah Heinrich |
| Roll Call: | |
| Christina Bertch-Mumaw | Recused |
| Darren Wright | Aye |
| J Greg Byrne | Aye |
| Jane Soloman | Aye |
| Jessica Creager | Aye |
| Jim Loughead | Absent |
| Nikki Frost | Recused |
| Robyn Jaynes | Aye |
| Sarah Heinrich | Aye |
| Result: | Passed |
The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.