An emotional support animal form doesn't get signed and the investigators don't have a discussion: Part I

Complaint: Complaint 20-01
Respondent: Joshua Sosnow
Premises: Desert View Animal Hospital
Related: 20-02

The complainant begins by telling us that his dog was vaccinated at another vet clinic. He called Desert View Animal Hospital to confirm that vaccinations from another hospital would be accepted. He states that two days later he was told that the vaccinations would not be accepted and would need to be redone at their clinic. He says he called back to clarify why an emotional support animal declaration could not be filled out and was told that they would not accept vaccinations from other clinics. He states that he asked the receptionist to confirm with Sosnow when he returned from lunch, but that there was no response.

Sosnow's (the responsible veterinarian) account differs somewhat. He says that the clinic had seen the dog twice in the past year but not in the past six months. Because it had been longer than six months they would not be able to sign the paperwork unless the dog came in for a wellness visit. There is no mention in his response that the vaccines were rejected by the practice; instead he seems to state that they told the complainant to go back to the clinic that had done the vaccines to fill out the form.

It looks like the Investigative Committee did all their discussion with their lawyers or literally had no discussion at all: "The Committee did not have any discussion after entering back into open session."

Motions

Investigative Motion: Dismiss with no violation

Source: October 10, 2019 AM Investigative Committee Meeting
People:
Joshua Sosnow Respondent
Roll Call:
Carolyn Ratajack Aye
Christina Tran Aye
Jarrod Butler Aye
Robert Kritsberg Aye
Steve Seiler Absent
Result: Passed

Board Motion: Dismiss with no violation

Source: November 11, 2019 Board Meeting
Proposed By: Christina Bertch-Mumaw
Seconded By: Sarah Heinrich
Roll Call:
Christina Bertch-Mumaw Aye
Darren Wright Aye
J Greg Byrne Aye
Jane Soloman Aye
Jessica Creager Aye
Jim Loughead Aye
Nikki Frost Absent
Robyn Jaynes Aye
Sarah Heinrich Aye
Result: Passed

The primary source for the above summary was obtained as a public record from the Arizona State Veterinary Medical Examining Board. You are welcome to review the original records and board meeting minutes by clicking the relevant links. While we endeavor to provide an accurate summary of the complaint, response, investigative reports and board actions, we encourage you to review the primary sources and come to your own conclusions. In some cases we have also been able to reach out to individuals with knowledge of specific complaints, and where possible that information will be included here.